Landlord Tenant Mediation Program
Helping Landlords and Tenants Resolve Housing Disputes
About the Program
The Landlord-Tenant Mediation program assists parties involved in residential rental disputes in Wake County. It is a Free alternative to legal filings designed to help participants identify issues, exchange information, and explore mutually acceptable solutions.
The Program may assist with disputes involving:
- rent and payment issues
- lease obligations
- repairs and maintenance concerns
- possession and move-out arrangements
- security deposits
What Is Mediation?
Mediation is a confidential process facilitated by a neutral mediator. The mediator does not decide the dispute or represent either side. They assist with the parties identifying solutions. Agreements that come out of mediation are ones that are agreed to by the parties themselves.
Potential Benefits
- faster resolution of disputes
- improved communication
- flexible settlement options
- reduced conflict
- agreements tailored to the parties’ circumstances
What Mediation Can Do
Mediation provides a structured opportunity for landlords and tenants to discuss a dispute with the assistance of a neutral community mediator.
Possible outcomes may include:
- payment agreements
- agreed repair timelines
- lease compliance plans
- move-out agreements
- resolution of possession-related disputes
- settlement of related housing issues
Who Should Attend
This Program may be appropriate for:
- tenants involved in a rental dispute
- landlords seeking practical resolution of a housing matter
- parties who wish to address issues before court proceedings
- parties willing to consider negotiated solutions
No Outcome Guarantee
Participation in the Program or in mediation does not guarantee settlement or any particular legal outcome.
Case Screening Disclaimer
Not all matters are suitable for mediation. Participation may be subject to intake, screening, scheduling, and program capacity.